Privacy policy
Last updated 10 November 2026
This policy explains what personal information India Import Exports ("the portal", operated by India Import Exports) collects from members, why, and what you can do about it. It is written to follow India's Digital Personal Data Protection Act, 2023.
What we collect
- Account details you give us: your name, email address and password, and if you choose to add them, your business name, phone number, city, website, IEC number and the products you trade.
- Sign-in records: the time of your last login and a count of failed login attempts, used to protect your account.
- Server logs: the pages requested and the internet address they were requested from, kept for security and fault-finding.
Your password is stored only as a one-way scrambled value. We cannot read it and nobody at the portal will ever ask you for it.
Why we use it
- To run your account and keep it secure.
- To show you requirements and market information relevant to what you trade.
- To fill in your own details in emails the portal drafts for you to send.
- To send you emails you ask for, such as a password reset link.
We rely on your consent, given when you create an account. We do not sell your information, and we do not share it with other members, advertisers or data brokers.
Who else handles it
- Hosting: the portal and its database run on a cloud server located in India.
- Email delivery: when the portal sends you an email, your email address and the message pass through an email delivery company acting on our instructions.
Partner portals. Some trade organisations offer this portal to their members under their own name, on their own web address. If you create your account through such a partner's portal, the signup page tells you so, and that organisation's portal administrator can see your name, business, contact details and products. Members who join on the main site are not visible to any partner.
We may disclose information when the law requires it.
Cookies
The portal sets one cookie, which keeps you logged in and protects its forms. It is not used for advertising or tracking across other websites.
How long we keep it
We keep your account details for as long as your account exists. When you ask us to delete your account we remove them, apart from anything we are required by law to retain. Server logs are kept for a limited period and then deleted.
Your choices and rights
- See and correct most of your details yourself on your profile page.
- Ask us for a copy of the personal information we hold about you.
- Ask us to correct or delete it, or withdraw your consent and close your account.
- Name another person to exercise these rights for you if you die or become incapacitated.
- Raise a complaint with us, and if you are not satisfied with our reply, with the Data Protection Board of India.
Tender, trade and mission information
Requirements, trade figures and mission contacts shown on the portal come from official public sources and are shown with a link to the original. Contact details of public offices are reproduced as those offices publish them. If you are named in a listing and want it corrected or removed, contact us.
Children
The portal is for businesses and is not meant for anyone under 18.
Changes
If this policy changes in a way that matters, we will say so on the portal before the change takes effect.
Contact
A contact address for privacy requests and complaints will be published here before the portal opens to the public.